The Citizens Bank is committed to ensuring that our website is accessible to all individuals, regardless of their abilities. To achieve this goal, we adhere to the latest Web Content Accessibility Guidelines (WCAG) 2.1, which set forth standards for websites that are designed to be both user-friendly and accessible to people with disabilities.
WCAG 2.1 includes three levels of accessibility: A, AA, and AAA. We are proud to state that the The Citizens Bank website confirms to the AA level of accessibility standards.
At The Citizens Bank, we are deeply committed to providing an inclusive online experience for all of our users. We have achieved this by implementing the AA-level accessibility standards outlined in WCAG 2.1. We continuously monitor our website for any changes or updates to ensure that these accessibility standards are maintained. If you encounter an issue accessing our website, please reach out to us by calling our Enterprise office at (334) 347-3411 or our Fairhope office (251) 517-1940. We value your feedback and are dedicated to making the necessary improvements to enhance your browsing experience.