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Home Privacy Policy

Privacy Policy

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Rev. 07/2017

FACTSWHAT DOES THE CITIZENS BANK DO WITH YOUR PERSONAL INFORMATION?
WHY?
Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
WHAT?
The types of personal information we collect and share depend on the product or service you have with us. This information can include:
  • Social Security number and account balances
  • income and payment history
  • transaction history and credit history

When you are no longer our customer, we continue to share your information as described in this notice.

HOW?All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons THE CITIZENS BANK chooses to share; and whether you can limit this sharing.

 

Reasons we can share your personal informationDoes THE CITIZENS BANK share?Can you limit this sharing?

For our everyday business purposes-such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus

YesNo
For our marketing purposes-to offer our products and services to youYesNo
For joint marketing with other financial companiesNoWe don’t share
For our affiliates' everyday business purposes-information about your transactions and experiencesNoWe don’t share
For our affiliates' everyday business purposes-information about your credit worthinessNoWe don’t share
For our affiliates to market to youNoWe don’t share
For non-affiliates to market to youNoWe don’t share

 

What we do

How does THE CITIZENS BANK protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

How does THE CITIZENS BANK collect my personal information?

We collect your personal information, for example, when you

  • open an account or apply for a loan
  • make deposits or withdrawals from your account or use your credit or debit card
  • provide your mortgage information

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Why can't I limit all sharing?

Federal law gives you the right to limit only

  • sharing for affiliates' everyday business purposes - information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing.

 

Definitions

Affiliates

Companies related by common ownership or control. They can be financial and nonfinancial companies.

  • THE CITIZENS BANK has no affiliates.
Non-affiliates

Companies not related by common ownership or control. They can be financial and nonfinancial companies.

  • THE CITIZENS BANK does not share with nonaffiliates so they can market to you.
Joint Marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

  • THE CITIZENS BANK doesn't jointly market

 

Questions? Call 334-347-3411 or go to http://www.tcbenterprise.com

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